The committee for users

La Commission des usagers a pour mission de veiller à ce que vos droits soient respectés et de vous aider dans vos démarches. Elle est informée de l’ensemble des plaintes ou réclamations formulées par les usagers et des suites qui leurs sont données.

The Committee for users has the task of ensuring that your rights are respected and helping you in the activities you have to undertake. In some cases, it may be called on to investigate your complaint or claim. In addition, it makes recommendations to the Institution on the adoption of measures to improve your management and care. To prepare these recommendations, the committee for users (CDU) relies in particular on the complaints, claims, thanks, comments or suggestions that patients may make, which is why it is very important, whether you are satisfied or not, to let us know.

Download the Committee for users membership